All orders are processed within 5–7 business days (excluding weekends and public holidays) after your order confirmation email has been received. Once your order has been dispatched, you will receive a shipping confirmation email with tracking details where applicable.
Shipping Policy
Shipping Policy
Please note: November and December are particularly busy periods. Additional processing time may be required during these months.
Domestic Shipping Rates
Shipping charges are calculated at checkout based on the total weight of your order.
| Shipping Weight | Estimated Delivery | Price |
|---|---|---|
| 0 – 0.4 kg | 2–3 business days | £2.90 |
| 0.5 – 1 kg | 2–3 business days | £4.50 |
| 1.1 – 1.9 kg | 2–3 business days | £6.50 |
| 2 – 5 kg | 2–3 business days | £7.00 |
| Over 5 kg | 2–3 business days | £8.00 |
All orders are dispatched using a tracked delivery service.
Free UK shipping is available on orders over £75.
In-Store Pickup
Customers located in or around Plymouth, Devon can take advantage of free local collection.
Simply select Collect From Shop during checkout to remove shipping charges from your order.
How Do I Check My Order Status?
Once your order has been shipped, you will receive an email notification containing your tracking information (for parcels over 2 kg).
Please allow up to 48 hours for tracking updates to become available after dispatch.
If you have not received your order within 7 days of your shipping confirmation email, please contact us at info@regimentalgifts.co.uk and include:
- Your full name
- Your order number
We will investigate the shipment and provide an update as soon as possible.